Showing comments 31 -40 of
43
An unexpectedly trouble free experience. Given the negative reviews across the board for renting a car at Catania Airport we were rather anxious and changed our booking twice, before discovering Zest via a Which Report. We then opted for Sicily by Car as despite negative reviews, the ratio of good overall reviews was greater than other providers. The staff were polite and efficient and returning the vehicle and having it checked over was fine. After initially booking via Zest the price of the rental offered by Sicily by Car was reduced, I called Zest who were really helpful, they cancelled the original booking and rebooked us the cheaper price. I explained I was anxious about renting given some of the ‘horror’ reviews but was reassured that I could call Zest using their 24 hour helpline, if we had any problems. All in all everything was great and Zest will always be our first choice for booking future rentals. When we return to Sicily we will use Sicily by Car again. Thank you to the staff of both companies.
Mark Prebble, 2 years ago
My rental car was damaged whilst parked overnight. The customer service team have been so helpful each time I've called, very reassuring and helpful. Would definitely recommend using Zest.
Lisa Gale, 2 years ago
All round good experience. I find booking car rental through Zest reassuring and reliable. We have used Italy Car rent a few times before and have had a good service and a good car.
Karen Birkhoelzer, 2 years ago
Exceptional service from Zest Car Rental. Phone calls answered and emails replied to promptly, even on a Sunday. Highly recommended.
Alasdair Gladman, 2 years ago
Zest is easy to deal with. Gave us a good cost for a car for a week in Italy. Europcar provided a fairly new car, perfect for our group of four. Would recommend anytime.
Katerina Rayman-Bacchus, 2 years ago
Seamless experience - thank you.
James Wallis, 2 years ago
Helpful reception. We were upgraded for free to a small SUV which was helpful.
Stephen Alvis, 2 years ago
I find zest as the best to book a car in a quick and helpful way. From my experience, I recommendd Zest as you find help all time and promptly.
Joseph Caruana, 2 years ago
Super satisfied. Recommended to friends. Off to Tuscany next year. Will be using Zest again. Excellent value
Charles Dunning, 2 years ago
The check in person was very helpful and friendly. The process was quick and easy as was the return. Would definitely book B rent via Zest again.
Cristiano Ciccarelli, 2 years ago
