Zest Car Rental Reviews 4,626

TrustScore 5 out of 5

4.8

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Rated 4 out of 5 stars

I am a bit skeptical about using zest again. 1. They are a broker who source a car rental provider. Depending on who you get, the car rental provider is independent to zest. 2. Zest top up insurance is pointless because the car rental provider will offer you the same additional insurance. It’s better to take directly with them. Taking zest top up insurance means if anything happens you’ll be charged by the car rental company but you can claim it back through zest. That just sounds like a hassle. 3. I booked a Suzuki Swift and got some kind of mini van, when I asked to change I got an old Nissan march. If you don’t care what you drive then fine if you do this can be hit and miss.

Rated 5 out of 5 stars

Booked a hire car for 2 weeks picking up from Madeira airport, we were met at the arrivals area, walked to the car in the pick up drop off car park, completed some paperwork and off we went.
Same on
the return but even quicker, no issues with the car, great service via Zest.

Rated 5 out of 5 stars

We only ever book our hire cars via Zest. The website is easy to navigate and the booking process is quick and easy.

Zest only use trustworthy and reliable hire car providers and we know we always
be supplied with a good, clean and roadworthy car from polite and professional foreign agents. We don't even bother looking elsewhere as prices are always competitive and we know the service will be efficient.

Rated 5 out of 5 stars

We have used Zest a number of times now and will continue to do so. A brilliant service from start to finish with competitive prices. We feel safe in the knowledge that we are covered for every eventuality and no longer have to deal with pushy sales people when we collect our car who try to sell you additional insurances. We love the fact that it is a UK company and every contact we have made be it via email or a telephone call has been responded to efficiently and effectively, We have no hesitation in recommending Zest to our family and friends,


Company details

  1. Car rental company
  2. Car rental service
  3. Search engine company

About Zest Car Rental

Written by the company

Zest Car Rental, formerly Economy Car Hire, is a leading car hire broker, based in the UK. We provide worldwide car hire with excellent customer service.

Zest Car Rental was formerly known as Economy Car Hire

Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
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1-star

Replied to 98% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

Smooth and efficient

Booked a hire car for 2 weeks picking up from Madeira airport, we were met at the arrivals area, walked to the car in the pick up drop off car park, completed some paperwork and off we went.
Same on the return but even quicker, no issues with the car, great service via Zest.

Date of experience: 10 March 2025

Rated 5 out of 5 stars

Excellent customer service from start to finish

We only ever book our hire cars via Zest. The website is easy to navigate and the booking process is quick and easy.

Zest only use trustworthy and reliable hire car providers and we know we always be supplied with a good, clean and roadworthy car from polite and professional foreign agents. We don't even bother looking elsewhere as prices are always competitive and we know the service will be efficient.

Date of experience: 19 March 2025

Rated 4 out of 5 stars

Good but could be better

I am a bit skeptical about using zest again. 1. They are a broker who source a car rental provider. Depending on who you get, the car rental provider is independent to zest. 2. Zest top up insurance is pointless because the car rental provider will offer you the same additional insurance. It’s better to take directly with them. Taking zest top up insurance means if anything happens you’ll be charged by the car rental company but you can claim it back through zest. That just sounds like a hassle. 3. I booked a Suzuki Swift and got some kind of mini van, when I asked to change I got an old Nissan march. If you don’t care what you drive then fine if you do this can be hit and miss.

Date of experience: 14 March 2025

Rated 5 out of 5 stars

A highly recommended UK car rental broker

We used this car rental broker for some of our car hire in Australia and found them to be professional, very responsive in all contact methods, helpful and knowledgeable with all queries we raised both and after our completing our bookings, and any cancellation payments (where we no longer needed a car) are refunded promptly. They are highly rated by the Which magazine and deservedly so as they ensure they only use quality car hire companies that meet their high standards. I would highly recommend this company without hesitation!

Date of experience: 03 March 2025

Rated 5 out of 5 stars

Zest our go to company for renting a car abroad

We have used Zest a number of times now and will continue to do so. A brilliant service from start to finish with competitive prices. We feel safe in the knowledge that we are covered for every eventuality and no longer have to deal with pushy sales people when we collect our car who try to sell you additional insurances. We love the fact that it is a UK company and every contact we have made be it via email or a telephone call has been responded to efficiently and effectively, We have no hesitation in recommending Zest to our family and friends,

Date of experience: 25 February 2025

Rated 5 out of 5 stars

Top class car rentals

I have used Zest Car Rental on several occasions and their service is always top class. They are efficient, offer good rates and highly rated excess insurance cover. They are responsive and helpful for any contact.

Date of experience: 24 March 2025

Rated 5 out of 5 stars

Zest are awesome

Zest are awesome! They are organised, competitively priced and give excellent customer service. I wouldn't go anywhere else now that I've discovered the best!

Date of experience: 18 March 2025

Rated 5 out of 5 stars

There were no surprises

There were no surprises. The car was exactly what I had rented. The price was very reasonable. The service on both picking up the car and dropping it off was very good.

Date of experience: 24 February 2025

Rated 5 out of 5 stars

Very good company to deal with.

Very easy to deal with. No issues. Quick pickup and drop off. We use Zest again without hesitation.

Date of experience: 20 March 2025

Reply from Zest Car Rental

Hi Con,
Thanks for taking the time to leave positive feedback!
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental

Rated 5 out of 5 stars

I’ve used many car hire companies over…

I’ve used many car hire companies over the years, and Zest Car Hire has truly stood out. Their system is reliable and transparent; the ratings for car hire companies are honest and open, making it easy to distinguish the good from the bad. I’ve personally dealt with several companies they list, and their ratings are spot on—even for those rated below 7. Zest provides an accurate and trustworthy service. So far, so good! I hope they continue to keep an eye on some of these rogue players!

Date of experience: 17 February 2025

Reply from Zest Car Rental

Hi,
Thanks for booking with us, and for taking the time to leave positive feedback. Reliable and transparent is what we aim for, and we'll always do our best to ensure our customers know exactly what to expect!
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental

Rated 5 out of 5 stars

Top class.

Had a great experience with Zest and Drive4fun.

Easy to book, easy collection and returning of car.

All involved happy, friendly and very courteous.

Would highly recommend and will be using agin.

Date of experience: 21 March 2025

Reply from Zest Car Rental

Hi Mrs Papworth,
Thanks for taking the time to leave positive feedback. It's great to hear you found the whole process easy!
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental

Rated 5 out of 5 stars

Great service

Great service! I was a bit worried when I saw some of the reviews for the Keddy car rental that Zest proposed but everything was excellent. Great service at the Toulouse Airport Europcar desk; an almost brand new car, and a trouble free hire.

Date of experience: 15 March 2025

Reply from Zest Car Rental

Hi Dave,
Thanks for taking the time to leave positive feedback. We hope you had a lovely time in France!
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental

Rated 5 out of 5 stars

Booking was easy, they run the extra mile Superb service

Booking was easy, best price beaten, service was brilliant. They use the best honest and most reliable company/service in country.....On arrival equally great service given by their partner company no nonsense and easy to deal with. I have been hiring cars for many years and have had some real bad experiences. The service given by Zest and their partner agent was first class I will only ever use them now.

Date of experience: 10 January 2025

Reply from Zest Car Rental

Hi Dawn,
Thanks for taking the time to leave positive feedback. We're thrilled to hear you find our service brilliant!
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental

Rated 5 out of 5 stars

Great customer service!

Landed in Portugal and had to make a change to our pickup time and location. Was in touch with the car rental agency in seconds and made arrangements. Very accommodating with great customer service.

Date of experience: 13 March 2025

Reply from Zest Car Rental

Hi Derek,
Thanks for taking the time to leave positive feedback. We hope you had a wonderful time in Portugal!
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental

Rated 5 out of 5 stars

Great value and easy to use system with…

Great value and easy to use system with inclusive insurance so none of the difficult rental desk chat. Will definitely use again

Date of experience: 12 March 2025

Reply from Zest Car Rental

Hi Ruth,
Thanks for booking with us, and for taking the time to leave positive feedback!
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental

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