Honest, simple and no hidden fees.
Really impressed by your service… exactly as you promised. No questions asked about extra insurance after they said I’d paid for the top up insurance. The representative was a gentleman and assured me all would be well as he showed me the car and your advice about asking him to show me wipers, lights, sat nav etc was a great idea. I took photos of scratches etc and no questions were asked on my return.
Brian Hanna, 2 months ago
Overall experience was excellent
Roger Harrison, 6 months ago
I have ticked excellent for all the questions as my experience was faultless from being collected at the airport to being dropped off. What I found most attractive was the chance to add a 2nd driver for free which was great.
Herpal Singh, 8 months ago
The staff at Europcar Birmingham Airport always give you a great customer service experience. Highly recommend them as a rental vehicle provider. Zest Car Rental - can’t fault them in any way!
Dawn Shaw, 1 year ago
(4.55 out of 5.00) based on 56 responses to our customer survey.