{"id":25664,"date":"2021-11-23T09:00:07","date_gmt":"2021-11-23T09:00:07","guid":{"rendered":"https:\/\/www.zestcarrental.com\/blog\/?p=25664"},"modified":"2022-03-17T13:51:30","modified_gmt":"2022-03-17T13:51:30","slug":"first-time-car-rental-mistakes","status":"publish","type":"post","link":"https:\/\/www.zestcarrental.com\/blog\/first-time-car-rental-mistakes\/","title":{"rendered":"Common mistakes made in a first time car rental"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">There are a lot of pitfalls when renting a car for the first time that could cost you time and money! These common car rental mistakes will explain what errors are likely to happen and how to avoid them. At <\/span><a href=\"https:\/\/www.zestcarrental.com\/\"><span style=\"font-weight: 400;\">Zest Car Rental<\/span><\/a><span style=\"font-weight: 400;\">, we want customers to feel protected when renting a car so follow this advice closely!<\/span><\/p>\n<h6 style=\"margin-bottom: 0px;\">Quick Links<\/h6>\n<p><a style=\"font-size: 0.9em;\" href=\"#1\">Rental conditions<\/a>\u00a0|\u00a0<a style=\"font-size: 0.9em;\" href=\"#2\">Credit card for security deposit<\/a>\u00a0|\u00a0<a style=\"font-size: 0.9em;\" href=\"#3\">Forgetting documentation<\/a>\u00a0|\u00a0<a style=\"font-size: 0.9em;\" href=\"#4\">Accepting hard sell<\/a>\u00a0|\u00a0<a style=\"font-size: 0.9em;\" href=\"#5\">Not inspecting vehicle<\/a>\u00a0|\u00a0<a style=\"font-size: 0.9em;\" href=\"#6\">Pickup &amp; return<\/a>\u00a0|\u00a0<a style=\"font-size: 0.9em;\" href=\"#7\">FAQs<\/a>\u00a0|\u00a0<a style=\"font-size: 0.9em;\" href=\"#8\">how Zest can help<\/a><\/p>\n<p><a name=\"1\"><\/a><\/p>\n<h2><b>Forgetting to check the car rental conditions<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Always remember to thoroughly check your booking quote and rental conditions before confirmation.\u00a0 At Zest we have no hidden costs, all the information and additional costs are advertised within the booking quote.<\/span><\/p>\n<p><a href=\"https:\/\/www.zestcarrental.com\/blog\/wp-content\/uploads\/2021\/11\/Rental-Conditions.png\"><img decoding=\"async\" class=\"alignnone wp-image-25544 size-full\" src=\"https:\/\/www.zestcarrental.com\/blog\/wp-content\/uploads\/2021\/11\/Rental-Conditions.png\" alt=\"Zest Rental Conditions\" width=\"1772\" height=\"491\" srcset=\"https:\/\/www.zestcarrental.com\/blog\/wp-content\/uploads\/2021\/11\/Rental-Conditions.png 1772w, https:\/\/www.zestcarrental.com\/blog\/wp-content\/uploads\/2021\/11\/Rental-Conditions-300x83.png 300w, https:\/\/www.zestcarrental.com\/blog\/wp-content\/uploads\/2021\/11\/Rental-Conditions-1024x284.png 1024w, https:\/\/www.zestcarrental.com\/blog\/wp-content\/uploads\/2021\/11\/Rental-Conditions-768x213.png 768w, https:\/\/www.zestcarrental.com\/blog\/wp-content\/uploads\/2021\/11\/Rental-Conditions-1536x426.png 1536w\" sizes=\"(max-width: 1772px) 100vw, 1772px\" loading=\"lazy\" \/><\/a><br \/>\n<a name=\"2\"><\/a><\/p>\n<h2><b>Not having a credit card for the security deposit<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">A credit card in the main driver\u2019s name will be needed upon the collection of the vehicle to authorise a security deposit. A credit card is needed for the security of the provider to prove you\u2019re not a credit risk and to ensure the safe return of the vehicle. The security deposit will be held but the money will NOT leave whilst the rental is in place. The amount can vary based on the type of vehicle you\u2019re booking; most are between \u00a3500 and \u00a31000.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Most car rental companies do not accept pre-paid credit cards, AMEX cards or debit cards. Customers will also be required to enter the PIN number for their credit card when the security deposit is authorised. If you DON\u2019T have a credit card, some providers offer you to leave a deposit on a debit card or have no security deposit whatsoever (check first before booking). For more details on security deposits, head over to our blog on <\/span><a href=\"https:\/\/www.zestcarrental.com\/blog\/car-hire-security-deposits-explained\/\"><span style=\"font-weight: 400;\">security deposits explained<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><a href=\"https:\/\/www.zestcarrental.com\/blog\/wp-content\/uploads\/2016\/11\/credit-card-payment-michaeljung-min.jpg\"><img decoding=\"async\" class=\"alignnone size-large wp-image-18300\" src=\"https:\/\/www.zestcarrental.com\/blog\/wp-content\/uploads\/2016\/11\/credit-card-payment-michaeljung-min-1024x682.jpg\" alt=\"Why do I need a credit card to hire a car\" width=\"1024\" height=\"682\" srcset=\"https:\/\/www.zestcarrental.com\/blog\/wp-content\/uploads\/2016\/11\/credit-card-payment-michaeljung-min-1024x682.jpg 1024w, https:\/\/www.zestcarrental.com\/blog\/wp-content\/uploads\/2016\/11\/credit-card-payment-michaeljung-min-300x200.jpg 300w, https:\/\/www.zestcarrental.com\/blog\/wp-content\/uploads\/2016\/11\/credit-card-payment-michaeljung-min-768x512.jpg 768w, https:\/\/www.zestcarrental.com\/blog\/wp-content\/uploads\/2016\/11\/credit-card-payment-michaeljung-min.jpg 1688w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" loading=\"lazy\" \/><\/a><br \/>\n<a name=\"3\"><\/a><\/p>\n<h2><b>Forgetting to bring documentation<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Don\u2019t forget your documentation! If you forget your documentation the vehicle may be refused to you and money not refunded. You will need to present a form of ID (passport or driving license) with up-to-date details. In some cases, you will need proof of address. Always ensure you meet the requirements stated within the rental terms and conditions before you confirm your booking.<\/span><br \/>\n<a name=\"4\"><\/a><\/p>\n<h2><b>Accepting the insurance hard sell<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">This is a common mistake many fall for and end up wasting money on unneeded extras! With minor exceptions, any extras you are offered at the front desk are allowed to be declined. Just say no if you think they aren\u2019t needed. Some less reputable providers we refuse to work with can be very pushy when selling extra insurance. If you\u2019ve made a booking with Zest and you feel like they\u2019re being too pushy, <\/span><a href=\"https:\/\/www.zestcarrental.com\/contact-us\/\"><span style=\"font-weight: 400;\">get in touch<\/span><\/a><span style=\"font-weight: 400;\"> immediately and we will assist you and even speak to the provider if needed.<\/span><\/p>\n<p><a href=\"https:\/\/www.zestcarrental.com\/blog\/wp-content\/uploads\/2019\/08\/AdobeStock_113940126.jpg\"><img decoding=\"async\" class=\"alignnone wp-image-23400 size-large\" src=\"https:\/\/www.zestcarrental.com\/blog\/wp-content\/uploads\/2019\/08\/AdobeStock_113940126-1024x683.jpg\" alt=\"Hard sell at car rental desk\" width=\"1024\" height=\"683\" srcset=\"https:\/\/www.zestcarrental.com\/blog\/wp-content\/uploads\/2019\/08\/AdobeStock_113940126-1024x683.jpg 1024w, https:\/\/www.zestcarrental.com\/blog\/wp-content\/uploads\/2019\/08\/AdobeStock_113940126-300x200.jpg 300w, https:\/\/www.zestcarrental.com\/blog\/wp-content\/uploads\/2019\/08\/AdobeStock_113940126-768x513.jpg 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" loading=\"lazy\" \/><\/a><br \/>\n<a name=\"5\"><\/a><\/p>\n<h2><b>Not inspecting the vehicle upon collection<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Always remember to inspect your vehicle and take pictures of any pre-existing damages. This protects you if the damages aren\u2019t documented and they attempt to charge you for the repairs. Less reputable car rental companies have been known to try and charge customers for damages that were already there!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Furthermore, take a quick photo of the fuel gauge before driving off for reference on return. In line with the fair fuel policy, you will need to return the car with the same amount of fuel in it otherwise you may be charged. For information on collection, read our blog on <\/span><a href=\"https:\/\/www.zestcarrental.com\/blog\/what-to-expect-collection\/\"><span style=\"font-weight: 400;\">what to expect when collecting your hire car<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><a href=\"https:\/\/www.zestcarrental.com\/blog\/wp-content\/uploads\/2018\/08\/AdobeStock_131021367.jpeg\"><img decoding=\"async\" class=\"alignnone wp-image-22085 size-large\" src=\"https:\/\/www.zestcarrental.com\/blog\/wp-content\/uploads\/2018\/08\/AdobeStock_131021367-1024x683.jpeg\" alt=\"Man examining car tire\" width=\"1024\" height=\"683\" srcset=\"https:\/\/www.zestcarrental.com\/blog\/wp-content\/uploads\/2018\/08\/AdobeStock_131021367-1024x683.jpeg 1024w, https:\/\/www.zestcarrental.com\/blog\/wp-content\/uploads\/2018\/08\/AdobeStock_131021367-300x200.jpeg 300w, https:\/\/www.zestcarrental.com\/blog\/wp-content\/uploads\/2018\/08\/AdobeStock_131021367-768x512.jpeg 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" loading=\"lazy\" \/><\/a><br \/>\n<a name=\"6\"><\/a><\/p>\n<h2><b>Pickup and return times<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">If you pick up early or return late you may be charged. Make sure to leave on time to make sure you\u2019re not late. If you\u2019re late from delays or traffic, give your rental car provider a call to let them know. Although there is no guarantee, it gives you the best chance to not receive an extra charge. Our guide on <\/span><a href=\"https:\/\/www.zestcarrental.com\/blog\/expect-returning-hire-car\/\"><span style=\"font-weight: 400;\">what to expect when returning your hire car<\/span><\/a><span style=\"font-weight: 400;\"> goes into more detail on the subject.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you\u2019re expecting to pick up or return the vehicle after the supplier\u2019s office is closed, you can opt for the out-of-hours service for an additional fee. This fee varies between companies and will be displayed in the &#8220;mandatory local charges&#8221; section on your quote if applicable.<\/span><\/p>\n<p><a href=\"https:\/\/www.zestcarrental.com\/blog\/wp-content\/uploads\/2021\/11\/Local-Charges.png\"><img decoding=\"async\" class=\"alignnone wp-image-25712 size-full\" src=\"https:\/\/www.zestcarrental.com\/blog\/wp-content\/uploads\/2021\/11\/Local-Charges.png\" alt=\"Mandatory local charges\" width=\"1772\" height=\"491\" srcset=\"https:\/\/www.zestcarrental.com\/blog\/wp-content\/uploads\/2021\/11\/Local-Charges.png 1772w, https:\/\/www.zestcarrental.com\/blog\/wp-content\/uploads\/2021\/11\/Local-Charges-300x83.png 300w, https:\/\/www.zestcarrental.com\/blog\/wp-content\/uploads\/2021\/11\/Local-Charges-1024x284.png 1024w, https:\/\/www.zestcarrental.com\/blog\/wp-content\/uploads\/2021\/11\/Local-Charges-768x213.png 768w, https:\/\/www.zestcarrental.com\/blog\/wp-content\/uploads\/2021\/11\/Local-Charges-1536x426.png 1536w\" sizes=\"(max-width: 1772px) 100vw, 1772px\" loading=\"lazy\" \/><\/a><br \/>\n<a name=\"7\"><\/a><\/p>\n<h2><b>FAQs<\/b><\/h2>\n<div style=\"background-color: #ececec; border-left: 5px solid #2FEC87; padding: 20px 20px 20px 20px; border-radius: 6px; font-size: 17px; font-weight: 100;\">\n<details>\n<summary><strong>Does my age affect my rental cost?<\/strong><\/summary>\n<div class=\"accordion-item-content wysiwyg\">\n<ul>\n<li>Yes. Drivers under the age of twenty-five will likely have to pay slightly extra for their age. Some providers will allow rental with no additional costs, but others may not allow under twenty-fives full stop! Enter your age into the booking search form before looking for quotes.<\/li>\n<\/ul>\n<\/div>\n<\/details>\n<\/div>\n<div style=\"background-color: #ececec; border-left: 5px solid #2FEC87; padding: 20px 20px 20px 20px; border-radius: 6px; font-size: 17px; font-weight: 100;\">\n<details>\n<summary><strong>Are there any \u2018rent now, pay later\u2019 car rental services?<\/strong><\/summary>\n<div class=\"accordion-item-content wysiwyg\">\n<ul>\n<li>Zest car Rental offers a <strong>Book Now Pay Later<\/strong> scheme which allows you to pay a small amount up front to confirm your booking. The remaining amount will be paid two weeks before the rental!<\/li>\n<\/ul>\n<\/div>\n<\/details>\n<\/div>\n<div style=\"background-color: #ececec; border-left: 5px solid #2FEC87; padding: 20px 20px 20px 20px; border-radius: 6px; font-size: 17px; font-weight: 100;\">\n<details>\n<summary><strong>Should I buy insurance from the car rental provider?<\/strong><\/summary>\n<div class=\"accordion-item-content wysiwyg\">\n<ul>\n<li>The insurance offered by car rental providers is expensive compared to the additional insurance offered by brokers like us. However, paying for the providers insurance can revoke the need to pay a security deposit.<\/li>\n<li>The <strong>Zest top-up insurance<\/strong> provides cheaper reimbursement coverage against any loss or damage to the vehicle that isn\u2019t covered by the standard insurance.<\/li>\n<\/ul>\n<\/div>\n<\/details>\n<\/div>\n<div style=\"background-color: #ececec; border-left: 5px solid #2FEC87; padding: 20px 20px 20px 20px; border-radius: 6px; font-size: 17px; font-weight: 100;\">\n<details>\n<summary><strong>Should I worry about mileage?<\/strong><\/summary>\n<div class=\"accordion-item-content wysiwyg\">\n<ul>\n<li>Most bookings made through Zest come with unlimited mileage so you shouldn\u2019t have to worry. Rentals that are 25 days or more are subject to a fair usage policy (contact us for more details if you&#8217;re renting a car for 25 days or more).<\/li>\n<\/ul>\n<\/div>\n<\/details>\n<\/div>\n<p><a name=\"8\"><\/a><\/p>\n<h2><b>How can Zest help with car rental mistakes<\/b><\/h2>\n<p><a href=\"https:\/\/www.zestcarrental.com\/contact-us\/\"><span style=\"font-weight: 400;\">Contact us<\/span><\/a><span style=\"font-weight: 400;\"> If you find yourself stuck in any of these predicaments or if you\u2019re simply confused about renting a car for the first time. You\u2019ll always be in safe hands when you book with <\/span><span style=\"font-weight: 400;\">Zest Car Rental<\/span><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To avoid disappointment, <\/span><span style=\"font-weight: 400;\">book in advance for 2022 before demand becomes too high!<\/span><span style=\"font-weight: 400;\">\u00a0More information on the car rental fleet shortage in our <a href=\"https:\/\/www.zestcarrental.com\/blog\/how-far-ahead-should-i-book-my-car-rental\/\">How far ahead should I book my car rental<\/a> blog.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><div id=\"echWidget\"><\/div>\n            <script src=\"https:\/\/affiliates.zestcarrental.com\/ads\/widget\/?adt=38&adm=1875\" type=\"text\/javascript\"><\/script><\/span><\/p>\n<p><span style=\"font-weight: 400;\">View our full<\/span><a href=\"https:\/\/www.zestcarrental.com\/terms\/\"> <span style=\"font-weight: 400;\">Booking Terms and Conditions<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>There are a lot of pitfalls when renting a car for the first time that could cost you time and money! These common car rental\u2026<\/p>\n","protected":false},"author":24,"featured_media":25722,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3095],"tags":[],"class_list":["post-25664","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-car-hire-advice-and-tips"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Common mistakes made in a first time car rental - Zest Car Rental<\/title>\n<meta name=\"description\" content=\"Don&#039;t fall for these common car rental mistakes made by first timers. 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These pitfalls could cost you time and money!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.zestcarrental.com\/blog\/first-time-car-rental-mistakes\/\" \/>\n<meta property=\"og:site_name\" content=\"On The Road with Zest Car Rental\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/zestcarrental\" \/>\n<meta property=\"article:published_time\" content=\"2021-11-23T09:00:07+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-03-17T13:51:30+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.zestcarrental.com\/blog\/wp-content\/uploads\/2021\/11\/common-mistakes.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"628\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Jake\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@zestcarrental\" \/>\n<meta name=\"twitter:site\" content=\"@zestcarrental\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Jake\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.zestcarrental.com\/blog\/first-time-car-rental-mistakes\/\",\"url\":\"https:\/\/www.zestcarrental.com\/blog\/first-time-car-rental-mistakes\/\",\"name\":\"Common mistakes made in a first time car rental - Zest Car Rental\",\"isPartOf\":{\"@id\":\"https:\/\/www.zestcarrental.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.zestcarrental.com\/blog\/first-time-car-rental-mistakes\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.zestcarrental.com\/blog\/first-time-car-rental-mistakes\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.zestcarrental.com\/blog\/wp-content\/uploads\/2021\/11\/common-mistakes.jpg\",\"datePublished\":\"2021-11-23T09:00:07+00:00\",\"dateModified\":\"2022-03-17T13:51:30+00:00\",\"author\":{\"@id\":\"https:\/\/www.zestcarrental.com\/blog\/#\/schema\/person\/a0286319ad59e26f0d1ce3bcd2661dd8\"},\"description\":\"Don't fall for these common car rental mistakes made by first timers. 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