To avoid ending your holiday badly, here are a few things that you can do to make things go smoothly when returning your hire car.
- Releasing the security deposit on your credit card – The car hire company may have authorised a security deposit on your credit card which should be released at the end of the rental so check that this is done.
- Get receipts – If you refuel before returning your vehicle, make sure you get a receipt and keep it in case any disputes arise concerning any charges for fuel.
- Parking your hire car – When returning your vehicle, make sure it is parked in a designated space to avoid a parking fine. If you are not happy that the vehicle has been checked-in properly, take photos of the vehicle so you can provide evidence of the condition in which it was left.
- Check that you have not left any belongings in the car – Double check that none of your belongings have been left in the car. The hire company can not guarantee that any items found can be returned to you when you have returned home.
- Provide feedback – Car hire brokers specifically rely on feedback from customers to improve their service. Without ongoing communication with customers they may be unaware of any problems and will not be able to address them.