How to amend your car rental booking with Zest?

If your travel plans change or get delayed, you will need to amend your car rental booking otherwise your rental will be labelled as a no show and you will not be eligible for a refund. Of course you can cancel and receive a full refund with our Free Cancellation policy, but did you know you can amend it instead? Here is how you can amend your car rental booking: 

Edit booking through My Account… 

First find your booking on the My Account page. If you don’t have an account, you can view your booking by providing the booking reference number (found on your confirmation email) and the driver’s last name. 

Once you have the correct booking reference open, you can find the Edit Booking button on the table on the right. 

After getting on the edit booking page, you can submit an edit booking request. A member of our customer support team will then be in touch as soon as possible to assist you with your request.

… Or give us a call! 

For more urgent amendments, contact us and a member of our customer support team will be able to assist you with your booking change. Operating hours for our phonelines are as follows: 

• Monday to Friday: 08:00 HRS – 19:00 HRS (UK)  
• Saturday & Bank Holidays: 08:00 HRS – 17:00 HRS (UK)  
• Sunday: 10:00 HRS – 16:00 HRS (UK) 

We also have an out of hours 24/7 phoneline that can be contacted in an emergency.  

Don’t forget the benefits when booking with the Zest

We understand that many people are price sensitive when organising their travel plans. However, don’t be fooled by low-price tags from unreputable brokers that hide extras fees and don’t incorporate inclusions that are designed to make your rental experience more secure and stress-free. When booking with Zest, you can enjoy your rental without the hassle, benefit from: 

• Collision damage waiver with zero excess liability. 
• A fair fuel policy included on every booking. 
• 24/7 UK based call centre. 
• Free cancellation up to 48-hours before the rental begins. 
• No hidden costs or extra fees that are designed to catch you out upon collection. 
• Regularly monitored providers to ensure no unreputable practises happen with Zest. 
• Trusted by customers with consistently high ratings on online review platforms. 
• Which? Recommended Car Hire Broker 

If you want to find out more about Zest or if we can find the perfect car rental deal for you, shoot us a message and we’ll be more than happy to help! 

About the author: Jake

Jake loves to dream of his next adventure, whether that's sunny beaches, snowy escapes, or finding hidden gems in popular locations, he's all about the love of travel!